Giving FAQ’s
Q: How do I make a one-time donation?
A: One-time donation is the default. If you want to set up recurring donations, click on “Set up automated giving” and follow the prompts.
Q: Will I get a receipt?
A: Yes, your donation is tax-deductible, and you will receive a receipt at the email you entered on the form.
Q: Can I direct my donation to a fund?
A: Yes. You can select from many funds in the drop down list. The General Fund is used for operating expenses and salaries. A portion is also used to support missions. The Property and Renovation Fund is used for the upkeep of the campus.
Q: What are the fees for?
A: These fees help us cover the cost of processing each electronic transaction, maintaining a secure and safe environment for your transactions, and improving the platform so your church continues to benefit from the giving innovation we deliver.
Q: How does cover fees work?
A: The fees vary depending on the payment method you choose. For credit cards and debit cards they are 2.9% + 0.30 per transaction. Fees for ACH/Bank transactions are 1% + 30¢ per transaction.
Fees are deducted from your donation amount. If you want the full donation amount to go to Trinity Church, you may select “Cover card processing fees” and your payment will be increased by the fee amount.
Q: Is my donation transaction secure?
A: All financial information is encrypted and stored by our banking partner to PCI DSS Level 1 compliant standards. PCI DSS Level 1 compliance is a set of rules stated by credit card companies and audited by an independent third party. It is the highest possible rating one can get in the electronic payment processing industry. Additionally, Tithe.ly forces HTTPS for all transaction services using TLS.